As businesses face dramatic changes in the global market environment, companies worldwide are accelerating their digital transformation efforts, seeking competitive advantages through innovative technologies. Yet, while many departments have embraced automation, legal teams often remain the slowest to digitalize. Manual contract review still dominates daily operations, with a single document taking one to two weeks to pass from sales to legal approval.Such delays not only disrupt decision-making but also affect overall business performance. Addressing this long-standing challenge, LegalSign.ai has launched an end-to-end generative AI legal workflow management platform that accelerates contract and document review with precision and transparency, fundamentally redefining corporate legal operations.According to Chih-Tung Chen, CEO of LegalSign.ai, lengthy manual reviews often force companies to ship products before contracts are finalized - taking on significant legal risk just to maintain business momentum. To tackle these inefficiencies, LegalSign.ai's cross-disciplinary team of legal and AI experts has created a one-stop generative AI legal workflow platform that resolves these long-ignored bottlenecks. The solution is already trusted by leading enterprises such as Acer, CTBC Bank, Cathay Financial Holdings, and ezTravel, proving its value across industries.Integrating legal expertise and generative AI to address three core challengesFounded in 2019 by experienced lawyers and patent attorneys with over 25 years of combined practice, LegalSign.ai operates across Taiwan, the United States, and China. The company's founding mission is to ensure that "legal work is no longer an island buried in paperwork." By combining deep legal expertise with generative AI, LegalSign.ai transforms legal operations into a streamlined, digital, and automated process, helping enterprises manage contracts and risks more efficiently and intelligently.LegalSign.ai's all-in-one platform addresses three major pain points for legal departments - workflow management, compliance auditing, and risk control. Through generative AI, the platform digitalizes the entire contract lifecycle, covering drafting, review, negotiation, signing, execution, archiving, retrieval, and risk management. This comprehensive approach enables enterprises to significantly improve productivity while cutting costs and mitigating legal exposure.Chen explained that the platform integrates three core capabilities: generative AI-powered compliance management, legal workflow lifecycle management, and electronic signature services. For instance, the AI assistant draws on a library of over 400 contract templates to generate legally sound drafts, minimizing hallucinations or logic errors. It can also translate and compare documents, automatically highlighting high-risk clauses to assist in compliance monitoring.Building trustworthy legal AI services on AWSFollowing its recognition with the AWS Generative AI Rising Star Award in 2024, LegalSign.ai joined the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC) program in 2025 to further expand its visibility and pursue new business collaborations. The company is implementing Amazon Elastic Compute Cloud (Amazon EC2) to leverage cloud GPUs for enhanced AI computation and inference efficiency, aiming to deliver trusted, enterprise-grade legal AI cloud services globally through AWS cloud infrastructure.Chen emphasized that legal AI differs from typical generative AI applications due to its high data sensitivity and territorial restrictions. Given ongoing data security and regulatory concerns in China, Taiwan has emerged as a trusted hub for legal AI solutions serving international enterprises. Leveraging AWS's global cloud infrastructure, LegalSign.ai is executing a "Chinese-language legal AI + AWS Cloud" strategy to bring Taiwan's legal technology to the world. The company's initial overseas expansion targets Japan and the United States, with current collaboration focused on a bilingual legal AI platform serving multinational corporations.

HQ Pack is a global leader in high-tech packaging solutions. The company is expert at designing, producing, (precision) cleaning, and making packaging solutions reusable again after use, as well as manage the packaging logistics of high-quality industrial products. They do so for clients in the semiconductor and other high-tech industries.The process procedures and packaging solutions ensure the parts, modules or components of highly sophisticated equipment are fully protected during transportation and logistical arrangements. And at the same time, the system will meet the customer demand for protection of valuable products during transit while adhering to environmental, social, and governance (ESG) principles. The packaging design incorporates features like sustainable materials, waste reduction strategies, and carbon footprint minimization, alongside ensuring the integrity of high-value goods through robust physical protection.The company provides complete packaging solutions, starting with the development and sourcing of customized packaging materials. HQ Pack's regional Service Centers ensure that reusable packaging materials are ready to use again by cleaning and repairing them to like-new condition. They can also support reuse of parts by harvesting them before scrapping for new build packaging. If there is material destined for waste management, HQ Pack supports this at the same time. Because most of its high-tech clients operate on a global scale, HQ Pack operates not only at its headquarters in Eindhoven, the Netherlands, but also in Johor and Penang in Malaysia, Taiwan, Singapore, Germany, and in the United States (locations in Brookfield (CT), Newark (CA), and San Diego (CA)) providing the same quality and service at each location. With their Service Centers they support both their customers' sustainability goals as well as their own.Their slogan "We Create to Protect" is exactly what they do. The high-quality packaging solutions ensure that valuable and fragile products, modules, components and/or parts can be safely transported worldwide. With over 40 years of experience and global presence, no compromission on quality, flexibility at the heart of our organization, they are a full-service provider with fast, reliable and sustainable packaging solutions.

Founded in 1993, Prodrive Technologies designs and manufactures mission-critical products that combine advanced engineering, innovative manufacturing, and global expertise. The company empowers semiconductor equipment manufacturers and customers across multiple industries to accelerate innovation and achieve operational excellence.Headquartered in the Netherlands, with regional hubs in the USA, Japan, and China, Prodrive Technologies serves the semiconductor, medical, life sciences, energy, infrastructure, and industrial markets. Its customer-centric approach, deep engineering expertise, and vertically integrated manufacturing enable fast time-to-market, superior quality, and scalable systems.The company's portfolio spans optical and e-beam cameras, embedded computing systems, high-precision motion control and drives, and RF plasma power solutions. These offerings are available as off-the-shelf products, customized systems, or turnkey solutions.With its broad product range, flexible business model, and decades of experience in the semiconductor sector, Prodrive Technologies is now also exploring opportunities in Taiwan. As home to the world's largest semiconductor foundry and a growing ecosystem of equipment manufacturers, Taiwan represents a potentially strategic market where Prodrive's innovation, quality, and speed-enabled by its unique vertical integration-can create significant value.

As global urbanization accelerates and populations significantly age, cities worldwide are investing heavily in smart city development. The goal is to create safer and more efficient urban environments through AI and digital technologies, enhancing citizens' quality of life. With the emergence of Vision-Language Models (VLM) combined with generative AI, smart city applications have entered a new phase - enabling systems to automatically interpret traffic flow, pedestrian behavior, and unexpected incidents from video footage, and thereby supporting real-time decision-making.In his keynote address ahead of COMPUTEX 2025 in Taipei, NVIDIA CEO Jensen Huang highlighted Kaohsiung's "Smart Kaohsiung Lighthouse Project," which leverages a VLM-based digital twin architecture to interconnect tens of thousands of city surveillance cameras, significantly improving the efficiency and service capabilities of the municipal government. The key technology driving this initiative comes from Linker Vision, a company renowned for its expertise in computer vision technology.Joining the NVIDIA ecosystem to advance smart applicationsWith more than a decade of experience in AI-powered image recognition, Linker Vision has become a trusted partner for many leading global brands. Following the rapid rise of generative AI in 2023, the company began applying VLM's powerful visual comprehension and semantic reasoning capabilities to achieve a deeper understanding of real-world scenes.Unlike traditional object recognition models, VLM can identify a broad range of objects without additional training while discerning contextual relationships among them. This enables the system to detect complex incidents and assess damage that conventional models often fail to recognize. Building on its solid foundation in visual recognition, Linker Vision utilizes VLM's multimodal data processing capabilities to develop a suite of solutions for smart city and smart factory applications.Yi-Ting Liu, Senior Sales Manager at Linker Vision, explained that the company's smart factory solutions are designed to address enterprises' dual challenges of improving workplace safety and operational efficiency. In smart safety applications, the system can accurately detect fires, chemical leaks, or safety violations - such as workers entering restricted areas or failing to wear protective gear - and even identify complex behaviors like "smoking within a restricted zone," triggering composite alerts in real time. Beyond safety, the solution also monitors employee productivity, status, and compliance with standard operating procedures (SOPs), providing factory managers with a visualized, data-driven management tool that effectively reduces human error.Building global presence through AWSLinker Vision has built its solutions on Amazon Web Services (AWS) for many years, achieving outstanding results in the smart city and smart factory domains through modular and standardized system architectures. Yi-Hsuan Lin, Product Manager at Linker Vision, noted that the company extensively utilizes AWS's AI computing power and services, including Amazon Elastic Kubernetes Service (Amazon EKS), Amazon Elastic Compute Cloud (Amazon EC2), and Amazon Bedrock, a fully managed service that offers a choice of high-performing foundation models (FMs) and tools to deploy and operate agents.The key advantage, Lin said, lies in AWS's on-demand flexibility, which enables the team to access the latest GPU resources anywhere in the world, substantially reducing hardware procurement and maintenance costs. When conducting proof-of-concept (PoC) trials across borders, deployments can be launched instantly on AWS's local infrastructure closest to customers, eliminating the time and expense required for purchasing and installing physical hardware. Amid the global push toward Sovereign AI, Linker Vision also offers hybrid cloud and on-premises services, helping enterprises optimize AI models, develop tailored solutions, and ensure data privacy compliance.Expanding internationally with AWS JIC supportLiu emphasized that participation in the AWS Joint Innovation Center (JIC) has laid a strong foundation for Linker Vision's market development and international expansion. Beyond providing abundant cloud resources and technical expertise, the JIC offers a comprehensive set of empowerment services, including business networking, corporate matchmaking, and marketing exposure, helping Linker Vision connect with strategic partners and accelerate business growth.With rapid momentum in the Taiwan market, the company now aims to expand globally-targeting the Middle East, Southeast Asia and the United States-to capture the vast opportunities in smart city and smart factory development.

In modern competitive sports, the margin between victory and defeat often depends on who can capture and analyze data more effectively. Taiwan's triumph at the 2024 WBSC Premier 12 was not only the result of exceptional player performance and precise coaching but also the scouting team's ability to provide rapid, on-site opponent analysis. As a key member of the scouting team, StatsInsight played a pivotal role. Leveraging its stadium optical tracking system and StatsInsight analytics platform - both built on Amazon Web Services (AWS) - the company provided real-time data insights to players and coaches, making it one of the unsung heroes behind Taiwan's championship win.StatsInsight co-founder Leh Shyu noted, "As sports technology evolves rapidly, baseball has long moved beyond the era of paper scorecards. Professional leagues in both the U.S. and Taiwan have adopted electronic and camera-based systems to record every detail of practices and games. StatsInsight is the only company in Taiwan focused exclusively on baseball analytics and sports technology integration. Our goal is to build a solid foundation for the next generation of baseball data development in Taiwan by delivering comprehensive solutions and customized services that bring technology into every ballpark."Products validated through real-world performance: adopted by pro and national teamsBaseball is a sport defined by subtle details and strategy that are difficult to capture with the naked eye. Founded in 2020, StatsInsight has long specialized in baseball data collection and analysis. Its "Electronic Strike Zone" system has become a familiar presence to Taiwanese baseball fans, offering advanced statistics derived from ball flight trajectories and player motion reconstruction.StatsInsight's scouting data systems and analytics services have been widely adopted and highly recognized by both professional baseball teams and the national team.A former baseball player himself, Shyu entered the Chinese Professional Baseball League (CPBL) draft in 2019. Although not selected, his deep knowledge and experience earned him a place on the national team's scouting staff. That opportunity inspired him to co-found StatsInsight with like-minded partners to develop Taiwan's own baseball scouting system.Shyu explained that while the U.S. has a more mature sports technology ecosystem, its systems are often expensive and come with language and support barriers for Taiwanese teams. StatsInsight, though a later entrant, built its system in-house and proved its reliability through multiple competitions. With its ability to deliver customized solutions and localized support, the company successfully partnered with the national team to build an international scouting platform and has since collaborated with professional clubs.Leveraging AWS services to realize a hybrid cloud architectureStatsInsight has deployed its full system and website on Amazon Elastic Compute Cloud (Amazon EC2) and uses Amazon Relational Database Service (Amazon RDS) for managed database operations. Video data is securely stored in Amazon Simple Storage Service (Amazon S3), while Amazon CloudFront Content Delivery Network (CDN) ensures smooth and fast content delivery for optimal user experience. The company is also developing an optical computer vision system and, through resources provided by the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC), received direct technical guidance from AWS experts to implement and validate its hybrid cloud architecture.Shyu shared, "U.S.-made Hawk-Eye systems are highly advanced and purpose-built for baseball stadiums, but renting one costs around NT$7 million per year, with a minimum four-year lease. Including technical support, total expenses can exceed NT$30 million. Our vision system is designed to match the performance of those systems, combining similar-grade cameras with small on-premises servers and AWS cloud services to deliver a more cost-effective hybrid solution. Taiwan's next baseball era will require comprehensive data and biomechanical analysis. By developing our own system, we aim to provide an affordable and effective option to drive Taiwan's baseball technology transformation."Currently, StatsInsight is collaborating with the National Sports Science Institute in Kaohsiung to deploy its system in baseball stadiums and create a next-generation smart baseball field. This collaboration will also serve as a testbed for validating the company's self-developed optical vision system and as a model for future smart stadiums in Taiwan.

The AI-driven paradigm shift is prompting manufacturers to extend real-time data optimization from management decisions to every detail of the production line. Despite advances in automation, up to 30% of production processes still rely on manual operations. PowerArena, a smart manufacturing solution provider, combines industrial data with AI computer vision to close this "last-mile" gap in automation. Through its platform-based model, PowerArena establishes a mechanism for continuous optimization, helping manufacturers accelerate their digital transformation."Pyramid architecture" enhances factory data utilization and boosts ROI in smart manufacturingAccording to Ian Peng, Solutions Director at PowerArena, the company's core platform, the Human Operation Platform (HOP), integrates AI computer vision and IoT technologies to continuously collect and analyze workstation images and data. It identifies operation cycles, idle times, and SOP compliance, replacing traditional walk-around management or paper-based records. The platform directly addresses three major pain points for manufacturers: increasing human-factor variability caused by labor shortages, management gaps arising from production line relocation, and the lack of real-time visibility in quality control.HOP has been widely adopted in EMS electronics, semiconductor, and automotive assembly line management. Using a pyramid-architecture approach, the platform first collects foundational workstation data through IoT implementation, then applies AI vision to analyze manual assembly processes, and finally focuses on the top 1 to 3% of critical production steps to ensure SOP precision-maximizing economic efficiency and investment returns for manufacturers.PowerArena is also developing a large language model (LLM) specifically for manufacturing applications. The model integrates industry knowledge with platform data to provide real-time production line analysis, data aggregation, and improvement recommendations. Peng noted that this feature is especially valuable for new factory training, as it shortens employee onboarding and enhances productivity.To ensure continuous optimization and rapid scaling of both the HOP platform and the LLM, data infrastructure plays a crucial role. Peng explained that manufacturing data is highly proprietary, difficult to obtain, and massive in scale. To manage this, PowerArena leverages Amazon Web Services (AWS) cloud infrastructure. Using Amazon Simple Storage Service (Amazon S3), it securely stores authorized images and generative AI simulation data for model training and optimization. Once uploaded to the cloud, the data is analyzed and retrained through high-performance computing resources, enabling continuous AI refinement.PowerArena also utilizes Amazon Route 53 for DNS management and AWS Fargate for serverless container deployment in hybrid environments, allowing for flexible scaling, maintenance, and multi-region deployment. The upcoming launch of the AWS Asia Pacific (Taipei) Region in 2025 further strengthens enterprises' confidence in AWS's security and compliance standards. These cloud advantages not only accelerate product iteration and time-to-market but also empower PowerArena with greater deployment agility-serving as a key enabler of innovation.By integrating the HOP platform with AWS cloud services, PowerArena has already delivered tangible results for global manufacturers. A top-five global electronics manufacturer improved production capacity by 5% and reduced yield fluctuation by 70% within just four weeks. Another semiconductor materials company uses AI computer vision to monitor high-risk operations, ensuring employee safety and regulatory compliance while advancing its ESG performance.PowerArena leverages AWS JIC to expand globally and Startup Terrace Kaohsiung to grow market footprintFrom its inception, PowerArena has maintained a strong international focus, with operations spanning North America, Mexico, East Asia, and Southeast Asia - the latter seeing particularly rapid project growth in recent years. Its global strategy centers on replicating best practices: digitizing high-yield production data from factories in Taiwan and China and transferring it to new plants, enabling faster ramp-up and stable capacity contributions for multinational enterprises.In Taiwan, Kaohsiung's industrial landscape is shifting from traditional heavy industries toward high-tech and smart manufacturing. To deepen local engagement, PowerArena established an office at Startup Terrace Kaohsiung through its participation in the AWS Joint Innovation Center (JIC) program. This new base reinforces PowerArena's long-term commitment to the region and serves as a key hub connecting southern Taiwan's industrial ecosystem.Looking ahead, PowerArena will continue leveraging industrial data and AI technologies as its core competencies "accelerating international expansion while strengthening local partnerships" to play a leading role in driving the next wave of smart manufacturing upgrades.

As AI continues to converge with IoT, edge computing has emerged as a key technology driving digital transformation across industries. Founded in 2024, eCloudEdge focuses on two core areas: edge computing and operational technology (OT) data governance. Through its proprietary NeoEdge platform, the company enables customers to extract, transform, and load (ETL) sensor data directly from factory sites while deploying AI models at the edge. By integrating physical AI with multi-sensor fusion, eCloudEdge addresses long-standing challenges in OT-IT integration faced by the manufacturing, transportation, and energy sectors. Leveraging a SaaS-based architecture and Amazon Web Services (AWS)' global cloud infrastructure, the company lowers adoption barriers and accelerates deployment, expanding AI applications across diverse industrial environments.Sensor Fusion + Edge Computing: NeoEdge Brings AI to the Factory FloorAccording to Rick Peng, CEO of eCloudEdge, the company's NeoEdge AIoT Edge Orchestration Platform adopts a software-defined hardware architecture that allows industrial computers to function as smartphone-like devices by installing different protocols and functional modules to flexibly meet on-site demands. The platform comprises two major components: NeoEdge X, which is deployed on industrial computers to handle data collection, preprocessing, and AI inference, and NeoEdge Central, which is hosted on the cloud to enable remote management and rapid deployment, ensuring flexible operations across multiple factories, production lines, and large-scale environments.Peng emphasized that eCloudEdge's product strategy focuses not on building AI models, but on ensuring AI's effectiveness in real-world operations. Unlike solutions centered on model training, NeoEdge highlights AI model deployment and sensor fusion. In equipment maintenance, for example, the platform collects controller data for generative AI analysis and uses AI agents to automatically generate work orders, enabling engineers to complete maintenance in a single visit and significantly boost efficiency.In the area of energy management, eCloudEdge partners with local system integrators in Kaohsiung to use NeoEdge as a core platform for rapid OT/IT system integration, helping SMEs establish energy management dashboards. The platform also supports remote diagnostics to pinpoint whether connectivity issues stem from sensors, gateways, or databases-reducing on-site maintenance costs and improving response times.Establishing a global presence from Kaohsiung, eCloudEdge builds a digital bridge connecting cloud and edgeeCloudEdge's global expansion strategy is anchored in the AWS ecosystem. Built natively on AWS, its platform is listed on AWS Marketplace, allowing global customers to easily subscribe to its services. Among AWS services, AWS IoT Core "a fully managed service that connects IoT devices to AWS without the need to provision or manage servers" plays a pivotal role in cloud integration, while ensuring that data can be returned securely to customers' internal systems.Through the international resources of the AWS Joint Innovation Center (JIC), eCloudEdge was recently selected for the Go Malaysia program, gaining visibility at an exhibition in Kuala Lumpur. At the same time, the company is strengthening its local presence in southern Taiwan through Startup Terrace Kaohsiung, leveraging workspace and business matchmaking resources to deepen connections within the local industrial ecosystem. Peng noted that Kaohsiung's manufacturing sector has a strong appetite for digital transformation, and eCloudEdge's role as a "digital bridge" enables traditional manufacturers to connect with new technologies. Its subscription-based SaaS model provides SMEs with an accessible path to gradual digital upgrading, while large manufacturers can accelerate system deployment and broaden AI applications through NeoEdge's multi-sensor fusion capabilities.Global Ambitions: A Bridge for Digital TransformationLooking ahead, eCloudEdge plans to continue deepening its roots in Taiwan in the short term, working with its strategic investor eCloudvalley to deliver complete OT-to-IT-to-cloud solutions. In the mid-term, it aims to expand into Southeast Asia and Australia to meet the growing needs of manufacturing relocation and the energy transition. Over the long term, eCloudEdge intends to promote its global SaaS model, beginning with Europe.The company is also preparing to launch a new version of NeoEdge, further enhancing platform functionality and brand visibility. Ultimately, eCloudEdge envisions itself not merely as an edge computing platform provider, but as a key bridge connecting edge and cloud, empowering enterprises to seize opportunities amid digital transformation and global supply chain restructuring.

As the business landscape evolves rapidly, enterprises are accelerating the integration of generative AI (GenAI) into their operations to enhance efficiency and competitiveness. However, without proper attention to cybersecurity risks, GenAI could become a new gateway for hackers. According to a Gartner report, by 2027, over 40% of AI-related data breaches will be caused by improper use of GenAI across borders.With growing awareness of AI governance, many vendors have launched AI security solutions, yet most focus only on model accuracy or hallucination detection, overlooking the cybersecurity vulnerabilities of the models themselves. Leveraging its deep expertise in AI risk research, AIFT launched Vulcan, a security platform built for GenAI. The platform provides an end-to-end solution, from assessment to protection, helping enterprises strike a balance between innovation and security.AIFT's unique AI model risk assessment technology has already completed proof-of-concept (POC) trials with more than five major financial institutions. In 2025, AIFT was publicly recognized by the Singapore government during Personal Data Protection Week for its innovative achievement in multilingual GenAI risk identification, underscoring its international credibility and technological strength.Leveraging AWS cloud technology to build a hybrid cybersecurity solutionWith extensive technical experience in cybersecurity, AIFT was among the first to identify the emerging risks associated with GenAI. In response, the company created Vulcan, an end-to-end platform that empowers enterprises to manage AI innovation and cybersecurity simultaneously.The Vulcan platform features two core modules: Vulcan Attack and Vulcan Protect. The former simulates red team attacks, enabling enterprises to identify vulnerabilities in GenAI systems from a hacker's perspective and perform risk analysis and remediation before deployment. The latter continuously monitors AI model inputs and outputs, detecting behaviors that violate internal policies or compliance requirements, thereby preventing sensitive information leakage.By integrating these two modules, enterprises can ensure both security and compliance in AI deployments. With AI scenario-based attack techniques, Vulcan Attack shortens the traditional 200-hour risk assessment process to just 3 hours, significantly boosting deployment efficiency. Vulcan Protect, meanwhile, offers high flexibility for customized testing and can be seamlessly integrated into GenAI environments and AI governance frameworks, ensuring uninterrupted operations.According to Frank Liao, Director of Partnership at AIFT, since joining the Amazon Web Services (AWS) Joint Innovation Center (JIC) in 2023, AIFT has received strong technical support from AWS experts, which has significantly optimized Vulcan’s computing performance and resource management. This year, Vulcan Attack has been officially launched on AWS Marketplace, allowing global enterprises to conduct POC validation and testing in hybrid architectures. With AWS JIC's support, AIFT has expanded its global reach and connected with a broader base of potential customers.Expanding footprint in Asia-Pacific and the Middle East with Multilingual GenAI Security Assessment CapabilitiesAs GenAI applications evolve from single-language to multilingual environments, AIFT’s cross-language risk identification capability has become a key competitive advantage in the international arena. For highly sensitive sectors such as finance and high-tech manufacturing, AIFT can tailor configurations and security rules according to each enterprise’s internal policies and compliance standards, ensuring alignment with regulatory and industry requirements.Frank emphasized that AIFT is one of the few companies capable of assessing AI models in multiple languages. Beyond English and Chinese, AIFT supports Japanese, Korean, and Thai for Asian markets, as well as Arabic and Kazakh for Middle Eastern customers. With its multilingual detection expertise, AIFT plans to deepen its presence across the Asia-Pacific region and further expand into the Middle East, leveraging its successful cases in Taiwan and AWS resources to help more clients complete complex security assessments and simulation POC projects at lower cost.

With generative AI rapidly transforming industries, enterprises are seeking innovative solutions to enhance everything from customer service to internal operations. Founded in 2021, Seasalt.ai develops SaaS platforms powered by large language models (LLM) and voice AI technologies. Leveraging Amazon Web Services (AWS), the company helps organizations adopt AI in the most intuitive and efficient way possible.Three core products address enterprise pain points with voice AISeasalt.ai offers three core products "SeaMeet, SeaChat, and SeaX" each designed to address specific enterprise needs through advanced voice AI technology. SeaMeet is an AI-powered meeting platform that automatically transcribes discussions, generates summaries, and highlights key takeaways immediately after each session. The outputs can be customized to fit departmental requirements, helping managers make faster, data-driven decisions. SeaChat is a cross-platform chatbot solution supporting LINE, WhatsApp, Facebook, and other major messaging apps. It also extends to voice and phone-based services to deliver 24/7 automatic customer support. SeaX integrates call and message notification services to significantly enhance customer service efficiency.Most of Seasalt.ai's systems are hosted on AWS public cloud infrastructure. According to Shawn      Chiu, Senior Product Manager at Seasalt.ai, AWS's powerful computing performance and vast storage capabilities form the foundation for the company's sustained business expansion. Chiu noted three major benefits:First, scalability: as Seasalt.ai's customer base grows across the U.S., Europe, Singapore, and Mexico, AWS allows its systems to scale on demand without compromising service quality. Second, cost optimization: companies can flexibly subscribe to cloud resources as needed, avoiding the high fixed costs of traditional server infrastructure. Third, security and compliance: AWS's globally proven architecture ensures strong cybersecurity and regulatory adherence, earning the trust of multinational clients. Thanks to these advantages, Seasalt.ai can focus on continuous AI innovation and accelerate its global expansion.Seasalt.ai's products have already delivered measurable value across multiple industries. For instance, the Taiwan External Trade Development Council (TAITRA) uses SeaChat to establish a multilingual automated customer service system integrated with Taiwan's product information database. This implementation significantly reduces labor costs while improving the experience for international buyers. Corporates like Lion Travel and TPI Software adopted SeaMeet to fully automate meeting transcription and summarization, enhancing productivity and allowing managers to quickly grasp key discussion points. In South East Asia, The Singapore Ministry of Social and Family Development uses SeaChat VoiceBot for elderly care, where voice AI makes routine check-in calls to ease volunteers' workload and improve service quality. More recently, Seasalt.ai has partnered with LINE and Inline to launch a voice-based reservation service for restaurants, allowing users to communicate naturally with businesses through speech.Dual focus on global expansion and local engagement: Seasalt.ai ushers in a new AI future with SaaS productizationThese success stories highlight not only the practical value of Seasalt.ai's technologies but also the strength of its product-oriented SaaS business model. Unlike many software vendors that rely on project-based customization, Seasalt.ai has adopted a productization strategy from day one. Once localized for a target language, its products can be rapidly deployed across borders. This model has enabled Seasalt.ai to establish a presence in the U.S., Mexico, Singapore, and Southeast Asia, while engaging in pilot collaborations with leading international enterprises. The company’s global expansion strategy has not only accelerated market penetration but also enhanced its technological visibility and brand recognition worldwide.In addition to global market expansion, Seasalt.ai is actively building strong local connections in Taiwan. Chiu noted that since joining the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC), Seasalt.ai has initiated partnership projects with manufacturers and retailers in southern Taiwan. For example, with support from AWS JIC, an e-commerce retailer successfully integrated SeaChat into its customer service system - progressing from a proof-of-concept (POC) phase to full deployment. The solution has automated customer support and quotation processes, significantly reducing labor costs and demonstrating the tangible value of AI tools for local industries.Chiu emphasized that these achievements were made possible through the technical guidance, business matchmaking, and brand exposure provided by the AWS JIC program. Participation in AWS JIC matchmaking events enabled Seasalt.ai to engage directly with senior executives from various industries, shortening the marketing cycle and helping the team secure new business opportunities in southern Taiwan.Looking ahead, Seasalt.ai will continue focusing on generative AI, local innovation, and global market expansion as its three core strategies. By leveraging AWS's extensive global resources, the company is committed to building a Taiwan-based AI startup with global impact, helping more industries accelerate their smart transformation journey.

The global manufacturing industry is at a critical crossroads, facing the twin challenges of digital transformation and ESG implementation. To remain competitive, companies are turning to artificial intelligence (AI) to enhance operational efficiency, reduce carbon emissions, and meet sustainability goals. Founded in 2019, Ret[AI]ling Data began as a retail technology provider and has since evolved to focus on asset management and intelligent operation solutions. By leveraging the power of Amazon Web Services (AWS), the company helps enterprises establish a seamless data flow "from on-site IoT sensors to financial decision-making" realizing both smart manufacturing and green transformation in practice.Ret[AI]ling Data delivers AI edge solutions for data collection, analysis, and generation. Credit: AWS JICAccording to Sean Chen, CEO of Ret[AI]ling Data, the company's AI Agent system supports manufacturers in knowledge management, supply chain risk prediction, and ESG performance tracking. Integrated with generative AI, the system automatically generates analytical reports and decision recommendations, helping enterprises move beyond data insights toward AI-driven decision-making while improving operational transparency and responsiveness.Traditional factories often face hurdles such as inconsistent data formats and long deployment cycles when adopting AI. Ret[AI]ling Data addresses these pain points with an agile development and modular platform approach, shortening system deployment from several months to just one to three months. This lowers the entry barrier for manufacturers to embark on digital transformation and quickly validate results. The company's flexible solutions are now being applied in precision manufacturing, semiconductor equipment, green energy, and water resource management.Driving AI for ESG with global renewable energy leadersIn 2024, Ret[AI]ling Data was selected as one of the potential suppliers in Asia-Pacific by Siemens Gamesa Renewable Energy, the world’s largest offshore wind turbine manufacturer. Chen explained that the company's generative AI-powered solution enables smart supply chain analytics and component visualization management, assisting wind energy firms in carbon reduction planning and resource optimization. This milestone highlights the growing presence of Taiwanese startups in AI for ESG and renewable energy supply chains, marking a major step forward in Ret[AI]ling Data's journey toward sustainable energy and green innovation.Chen emphasized that in addition to strong in-house R&D, AWS has played a vital role in helping the company expand into international renewable energy supply chains. All of Ret[AI]ling Data's services are built on the AWS Cloud, utilizing Amazon Simple Storage Service (Amazon S3), various database services, and AI/ML tools for model training and deployment. This ensures both security and compliance, earning strong trust from clients in the manufacturing and semiconductor industries. By leveraging AWS Marketplace and its modular cloud architecture, the company can efficiently replicate success stories in overseas markets to support global factory expansion needs.Dual-track strategy: global expansion with local rootsFor market development, Ret[AI]ling Data adopts a dual-track strategy of "global expansion and local cultivation." While collaborating with international clients to accelerate AI adoption, the company is also strengthening its local presence in Taiwan. With its new operational hub at Startup Terrace Kaohsiung, Ret[AI]ling Data focuses on serving the precision manufacturing and construction sectors. Through its "local testing, rapid deployment" model, the company enables AI solutions to be validated and scaled quickly in real-world environments - turning Kaohsiung into a living lab for smart manufacturing and a hub for replicating successful practices globally.Supported by the Startup Terrace Kaohsiung AWS Joint Innovation Center (JIC), Ret[AI]ling Data has received comprehensive assistance in technology optimization, business expansion, and brand development. The AWS expert team helped enhance the company's cloud architecture and advance its SaaS transformation, while AWS JIC connected the team with potential partners in Fukuoka and Kitakyushu, accelerating its path to international markets. Chen noted that AWS JIC's integration of technical expertise and ecosystem resources has greatly strengthened the company's global competitiveness.Advancing sustainable manufacturing through AI innovationLooking ahead, Ret[AI]ling Data will continue to center its strategy around AI and data-driven technologies, deepening their applications in manufacturing to help enterprises balance intelligence and sustainability. Generative AI will be a key focus in the next phase, not only streamlining decision-making processes but also enhancing cross-departmental collaboration efficiency. By combining AWS's global cloud resources with its growing network of international partners, Ret[AI]ling Data aims to advance its vision of "local technology, global application," continuing to shine on the world stage.