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Social-networking services to replace e-mail as primary vehicle for interpersonal communications for 20% of business users by 2014, says Gartner

Press release, November 12; Willie Teng, DIGITIMES Asia 0

Greater availability of social-networking services, coupled with changing demographics and work styles, will lead 20% of employees to use social networks as their business communications hub by 2014, according to research firm Gartner. Analysts said...

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